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Privacy Policy

Privacy Policy

The party responsible for data processing is:

3D intelligent interior GmbH
Siechenbachstr. 34
86807 Buchloe

Email: [email protected]

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than thirty days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

1.2 Content Delivery Network

For the purpose of shorter loading times, we use a so-called Content Delivery Network (“CDN”) for some offers. With this service, content, e.g., large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers act on our behalf as part of order processing.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission.

Our cooperation with them is based on standard data protection clauses of the European Commission.

If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data Processing for Contract Execution and Contacting

2.1 Data Processing for Contract Execution

For the purpose of contract execution (including inquiries about and processing of any existing warranty and performance disruption claims as well as any statutory update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely require the data for contract execution and cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

Enterprise Resource Planning System

We use enterprise resource planning systems from external service providers for order and contract processing. Our service providers act on our behalf as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2.2 Customer Account

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening a customer account and for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

2.3 Contacting

In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we absolutely require the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

3. Data Processing for the Purpose of Shipping Processing

For contract fulfillment in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent for this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

SCHENKER DEUTSCHLAND AG
Thyssenstr. 43
86368, Gersthofen
Germany

4. Data Processing for Payment Processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act on our behalf as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.

If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of contested payments, accounting support). This serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

4.3 Identity and Credit Check when Selecting Klarna Payment Services

Klarna Direct Debit, Pay Later with Klarna, Klarna Financing

If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we will forward your data to Klarna as part of payment and contract processing in accordance with Art. 6 Para. 1 S. 1 lit. b) GDPR. The transmission of this data takes place so that Klarna can create an invoice for the invoice processing you requested and carry out an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if this is made possible based on the results of the credit check. Detailed information on this and the credit agencies used can be found in Klarna’s privacy information.

4.4 Identity and Credit Check when Selecting Pay Later via PayPal and Ratepay

If you choose the payment method Pay Later (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we will forward your data to Ratepay as part of payment and contract processing in accordance with Art. 6 Para. 1 S. 1 lit. b) GDPR. The transmission of this data takes place so that Ratepay can create an invoice for the invoice processing you requested and carry out an identity and credit check. Please understand that we can only offer you Pay Later via Ratepay if this is made possible based on the results of the credit check. Detailed information on this and the credit agencies used can be found in Ratepay’s privacy information. Additional information on data protection at PayPal can be found here.

4.5 Data Processing by Mondu

If you select a payment method from Mondu, your data will be processed by Mondu as an independent data controller.

Mondu processes your data to perform identity and credit checks, assess payment eligibility, process payments, and fulfill its contractual obligations.

Detailed information on how Mondu processes your data, which Mondu company processes your data, for what purposes the processing takes place, who the data recipients are, how long the data is stored, and what data protection rights you have can be found in Mondu’s Privacy Notice for Buyers.

5. Advertising by Email

5.1 Email Newsletter with Registration and Newsletter Tracking

If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

We point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your handling of our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following “newsletter data”

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the single-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter can also contain this ID.

If you do not want newsletter tracking, it is possible to unsubscribe from the newsletter at any time as described above.

The information is stored as long as you have subscribed to the newsletter.

5.2 Email Newsletter without Registration and Your Right to Object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range, such as those already purchased, by email on the basis of Section 7 (3) UWG. This serves to protect our legitimate interests in advertising to our customers, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

You can object to this use of your email address at any time by a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

5.3 Newsletter Dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

5.4 Sending Review Requests by Email

If you have given us your express consent for this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your email address for the request to submit a review of your order via the review system we use. This consent can be revoked at any time by a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After revocation of your consent, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this declaration.

The review requests may also be sent by our service provider Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”).

In the context of sending review requests, we receive information on the respective status from Trusted Shops (e.g., whether the review request was sent and whether it arrived). This takes place in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to make optimizations based on this if necessary, as well as to fulfill the legitimate interest of Trusted Shops in being able to offer this service.

We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review or status information.

In the context of the joint responsibility existing between us and Trusted Shops, please contact Trusted Shops preferentially for data protection questions and to assert your rights; their contact options can be found here. Further information on data protection can be found at the following link here. Regardless of this, you can always contact us using the contact option described in this privacy policy. Your inquiry will then, if necessary, be passed on to the other responsible party for answering.

6. Cookies and Other Technologies

General Information

In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on End Devices

When using our online offer, we use absolutely necessary technologies to be able to provide the explicitly requested telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We point out that if consent is not granted, parts of the website may not be fully usable. Any consent you may have given remains in effect until you adjust or reset the respective settings in your end device.

Any Subsequent Data Processing by Cookies and Other Technologies

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information on your use of our website (e.g., information on the content of the shopping cart) are collected and processed. This serves to protect our legitimate interests in an optimized presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by a message to the contact option described in the privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. After the purpose has ceased to exist and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section “Cookies and Other Technologies”. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) presented below. The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on an agreement on order processing by Google.

Google reCAPTCHA

For the purpose of protection against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information on your use of our website) and performs an analysis of your use of our website using a so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data is not read or stored from the input fields of the respective form.

Google Tag Manager

Through the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is based on an agreement on order processing by Google.

By using the Google Tag Manager, an integration of various services/technologies can be achieved.

If you do not want the use of individual tracking services and have therefore deactivated them, the deactivation remains in effect for all affected tracking tags that are integrated by the Google Tag Manager.

7.2 Use of Microsoft Services

We use the technologies of Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”) presented below. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transmitted to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. Further information about data processing by Microsoft can be found in Microsoft’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Microsoft Advertising

For advertising purposes in the Bing, Yahoo, and MSN search results as well as on the websites of third parties, the so-called Microsoft Advertising remarketing cookie is set when visiting our website, which enables interest-based advertising by automatically collecting and processing data (IP address, time of visit, device and browser information, and information on your use of our website) and by means of a pseudonymous cookie ID and based on the pages you have visited.

For website analysis and event tracking, we measure your subsequent usage behavior via Microsoft Advertising Universal Event Tracking (UET) if you have reached our website via an advertisement from Microsoft Advertising. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information, and information on your use of our website based on events specified by us, such as visiting a website or newsletter registration) can be recorded, from which usage profiles are created using pseudonyms. Insofar as your internet-enabled devices are linked to your Microsoft account and you have not deactivated the “Interest-based advertising” setting in your Microsoft account, Microsoft can create reports on usage behavior (in particular the cross-device user numbers), even if you change your end device, so-called “cross-device tracking”. We do not process personal data in this respect; we only receive statistics created on the basis of Microsoft UET.

7.3 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) presented below. With the Facebook Pixel, data (IP address, time of visit, device and browser information, and information on your use of our website based on events specified by us, such as visiting a website or newsletter registration) is automatically collected and stored, from which usage profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook Pixel when visiting our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalized and group-based advertising.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided that the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

Facebook Ads (Ads Manager)

Via Facebook Ads, we advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel remarketing.

Via Facebook Pixel conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook (by Meta).

8. Integration of the Trusted Shops Trustbadge/ Other Widgets

Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., seal of quality, collected reviews) and to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests in optimal marketing by enabling safe shopping, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are joint data protection controllers in accordance with Art. 26 GDPR. We inform you below about the essential contract contents in accordance with Art. 26 Para. 2 GDPR as part of these data protection notices.

In the context of the joint responsibility existing between us and Trusted Shops AG, please contact Trusted Shops preferentially for data protection questions and to assert your rights, using the contact options specified in the privacy information. Regardless of this, you can always contact the controller of your choice. Your inquiry will then, if necessary, be passed on to the other controller for answering.

8.1 Data Processing when Integrating the Trustbadge/ Other Widgets

The Trustbadge is provided by a US-based CDN provider (Content Delivery Network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here. Service providers used from the USA are usually certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data Processing After Order Completion

After order completion, the Trustbadge accesses order information stored in your end device (order total, order number, purchased product if applicable) and email address. This is necessary to be able to offer you the Trusted Shops services and, if necessary, to have your order automatically secured. For this purpose, your email address, hashed by a cryptological one-way function, is transmitted to Trusted Shops. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR.

This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops’ overriding legitimate interests in providing the buyer protection coupled with the specific order and the transactional review services in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. If this is the case, further processing takes place in accordance with the contractual agreement reached between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration has taken place is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 Para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. In this context, processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

9. Social Media

Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), YouTube, Pinterest, LinkedIn, Xing

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the providers’ privacy policies linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

X is an offering from Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“X”). The information automatically collected by X about your use of our online presence on X is generally transmitted to a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA and stored there. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is an offering from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is an offering from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is an offering from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transmitted to a server of the LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfer, provided the respective service provider is certified. Certification is in place.

Xing is an offering from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • for the assertion, exercise, or defense of legal claims;
  • pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you refuse its deletion;
    • we no longer need the data, but you need it to assert, exercise, or defend legal claims or
    • you have lodged an objection to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
  • pursuant to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to Object

Insofar as we process personal data as explained above to protect our overriding legitimate interests within the scope of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact Options

If you have any questions regarding the collection, processing, or use of your personal data, or for information, correction, restriction, or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Privacy Policy created with the Trusted Shops legal copywriter