1. Scope

The following General Terms and Conditions (GTC) apply to all orders placed via our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. A business is a natural or legal person, or a partnership with legal capacity, that enters into a legal transaction in the exercise of its commercial or self-employed professional activity.

For businesses, the following applies: If the business uses conflicting or supplementary general terms and conditions, their applicability is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.

2. Contracting party, conclusion of contract, correction options

The purchase contract is concluded with 3D intelligent interior GmbH.

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You may initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the products contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order is submitted.

We accept your offer within two days by

• sending an acceptance declaration in a separate email, or
• where applicable, the payment transaction being carried out by our service provider or the selected payment service provider. The time at which the payment transaction is carried out depends on the payment method selected in each case (see “Payment”).

The alternative relevant to you depends on which of the listed events occurs first.

3. Contract language, storage of the contract text

Language(s) available for concluding the contract: German, English

We store the contract text and send you the order data and our GTC in text form. You can view the contract text in your customer login.

4. Subject matter of the contract

4.1 Product description

We draw your attention to the applicability of the respective product description as an essential part of the contract.

4.2 Product images

Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you are unsure, please contact us:

Due to individual screen configurations (e.g. resolution and brightness), slight deviations between the displayed and the actual product colours are possible.

4.3 Right of use

Sketches, designs, preliminary products, etc. that we may create to fulfil the order are legally protected. We grant you a simple, non-exclusive right to use them for the purpose of fulfilling the order to the contractually agreed extent.

5. Requirements and handling of customer content

5.1 Requirements

If it is necessary for the fulfilment of the order that you transmit content to us (e.g. texts, data, files), the technical options available for this and any applicable requirements are governed by the respective product description.

You are solely responsible for the content you transmit, including its legality and accuracy. We do not carry out any editorial/content review before executing the order.

5.2 Compliance with applicable law

The content and the products to be created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights or claims of third parties (in particular copyrights, trademark rights or other proprietary rights) and must not contain or serve purposes involving glorification of violence, discrimination, racism, xenophobia, or other immoral or unconstitutional content.

5.3 Indemnification

You shall indemnify us against third-party claims that may be asserted in connection with an infringement of their rights through our contractual use. You shall also bear the necessary costs of legal defence, including all court and attorney fees in the statutory amount. The indemnification does not apply insofar as you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us without delay, truthfully and completely, with all information necessary to examine the claims and mount a defence.

5.4 Right of withdrawal

We reserve the right to reject the order or withdraw from the contract if the content you provide for this purpose violates statutory or official prohibitions or public morals, or if there is a justified suspicion in this regard. This applies in particular if unconstitutional, racist, xenophobic, discriminatory, insulting, harmful to minors and/or violence-glorifying content is provided.

6. Special conditions

6.1 Cardboard products

Minor deviations in dimensions resulting from the nature of the cardboard and its processing cannot be grounds for a complaint. Likewise, customary weight deviations of 5% up or down, as well as over- or under-deliveries of

25% for deliveries of up to 500 units

20% for deliveries of up to 3,000 units

10% for deliveries of more than 3,000 units

6.2 Printed products

Over- or under-deliveries of up to 25%, colour deviations, technically necessary changes to the print layout, and other production-related deviations are unavoidable and cannot be complained about.

7. Delivery conditions

7.1 Delivery options

We ship the products to the delivery address specified in the ordering process.

You generally have the option of collecting your order from ideas in boxes, Am Wäldle 9A, 86836 Klosterlechfeld, Germany during the business hours stated below: Mon–Fri (excluding public holidays) 8:30 AM–4:00 PM – approx. 1 hour after ordering.

7.2 Delivery by freight forwarder

Appointment scheduling

For deliveries by freight forwarder, the freight forwarding company commissioned by us will contact you to arrange a delivery date.

Place of delivery

Delivery of the goods is limited to transport and unloading at the first public kerb at the agreed delivery address. Delivery does not include delivery into specific premises or the assembly and/or installation of the ordered goods, unless expressly agreed otherwise.

8. Payment

8.1 Prices

The prices stated at the time of ordering apply. These are total prices and include statutory VAT.

8.2 Payment methods

The following payment methods are generally available in our shop.

Advance payment

If you select advance payment, we will provide our bank details in a separate email and deliver the goods after receipt of payment.

Credit Card

During the ordering process, you enter your credit card details. Your card will be charged immediately after you place the order.

Amazon Pay

To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”), you must be registered with Amazon, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out by Amazon Pay within one banking business day after the order is placed.

Amazon Pay may offer additional payment options in the customer account to registered Amazon Pay customers selected according to its own criteria. However, we have no influence on the offering of these options; any additional payment options offered individually concern your legal relationship with Amazon Pay. Further information can be found in your Amazon Pay account.

Apple Pay

To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated Apple Pay, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. Further information is provided during the ordering process.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and during the ordering process.

Purchase on account via Klarna

The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice.

Klarna may offer additional payment options in the customer account to registered Klarna customers selected according to its own criteria. However, we have no influence on the offering of these options; any additional payment options offered individually concern your legal relationship with Klarna. Further information can be found in your Klarna account.

paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M, we offer the paydirekt payment method. To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, authenticate yourself accordingly and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. Further information is provided during the ordering process.

Paydirekt may offer additional payment options in the customer account to registered paydirekt customers selected according to its own criteria. However, we have no influence on the offering of these options; any additional payment options offered individually concern your legal relationship with paydirekt. Further information can be found in your paydirekt account.

PayPal

To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is provided during the ordering process.

PayPal may offer additional payment options in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the offering of these options; any additional payment options offered individually concern your legal relationship with PayPal. Further information can be found in your PayPal account.

PayPal

In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal Services. Unless otherwise specified below, payment via PayPal does not require registration with PayPal. Further information is provided with the respective payment option and during the ordering process.

PayPal, PayPal Express

To pay the invoice amount via the PayPal payment option, you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.

PayPal may offer additional payment options in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the offering of these options; any additional payment options offered individually concern your legal relationship with PayPal. Further information can be found in your PayPal account.

Credit card via PayPal

Your card will be charged by PayPal after the goods have been dispatched.

Direct debit via PayPal

Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment instruction, you issue PayPal with a direct debit mandate. PayPal will inform you of the date your account will be debited (so-called prenotification). The account will be debited before the goods are dispatched.

Purchase on account via PayPal

Purchase on account via PayPal requires an address and credit check and is made directly to PayPal.

Sofort by Klarna

To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly and confirm the payment instruction. Your account will be debited immediately after the order is placed. Further information is provided during the ordering process.

Invoice

The invoice amount is due 14 days after receipt of the invoice and the goods, by bank transfer to the bank account stated on the invoice. We reserve the right to offer purchase on account only after a successful credit check.

EPS

To pay the invoice amount via the payment service provider PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria, in cooperation with Austrian banks (“Electronic Payment Standard (EPS)”), you must have a bank account enabled for online banking with an Austrian credit institution, authenticate yourself accordingly and confirm the payment instruction. Your account will be debited immediately after the order is placed. Further information is provided during the ordering process.

9. Right of withdrawal

Consumers have the statutory right of withdrawal as described in the withdrawal notice. Businesses are not granted a voluntary right of withdrawal.

10. Retention of title

The product remains our property until full payment has been made.

In addition, the following applies to businesses: We retain title to the product until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you hereby assign to us in advance all claims arising from this resale—regardless of any combination or mixing of the goods subject to retention of title with a new item—in the amount of the invoice total, and we accept this assignment. You remain authorised to collect the claims; however, we may also collect claims ourselves insofar as you do not meet your payment obligations. We will release the securities to which we are entitled at your request insofar as the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

11. Transport damage

For consumers, the following applies: If goods are delivered with obvious transport damage, please report such defects to the carrier as soon as possible and contact us immediately. Failure to make a complaint or to contact us has no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurer.

For businesses, the following applies: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, carrier or other person or institution designated to carry out the shipment.

12. Warranty and guarantees

12.1 Liability for defects

Unless expressly agreed otherwise below, the statutory liability for defects shall apply.

The following limitations and shortened limitation periods do not apply to claims for damages caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,
• in the event of intentional or grossly negligent breach of duty and fraudulent intent,
• in the event of breach of essential contractual obligations, the fulfilment of which is necessary for the proper performance of the contract in the first place and on the observance of which the contracting party may regularly rely (cardinal obligations),
• within the scope of a guarantee promise, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

Restrictions for businesses

For businesses, only our own information and the manufacturer’s product descriptions that have been incorporated into the contract shall be deemed an agreement on the quality of the goods; we assume no liability for public statements by the manufacturer or other advertising statements. For businesses, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The previous sentence does not apply to an item that has been used for a building in accordance with its usual use and has caused its defectiveness.

The statutory limitation periods for the right of recourse pursuant to Section 445a of the German Civil Code (BGB) remain unaffected.

Notice to merchants

Among merchants, the duty to inspect and give notice of defects as regulated in Section 377 of the German Commercial Code (HGB) applies. If you fail to give the notice required there, the goods shall be deemed approved, unless the defect was not recognisable during the inspection. This does not apply if we fraudulently concealed a defect.

12.2 Guarantees and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and claims on weekdays from to at the telephone number and by email at .

13. Liability

We shall always be liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,
• in the event of intentional or grossly negligent breach of duty,
• in the event of guarantee promises, insofar as agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfilment of which is necessary for the proper performance of the contract in the first place and on the observance of which the contracting party may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the foreseeable damage at the time the contract was concluded, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

14. Agreement on the use of Trusted Shops buyer protection

You can insure orders placed with us free of charge up to an order value of EUR 100 via the buyer protection of Trusted Shops AG. In addition, Trusted Shops offers paid protection together with a guarantor. The Trusted Shops buyer protection conditions apply, which you can find here . Buyer protection is concluded by clicking the appropriately labelled button on the so-called Trustcard, which appears as a pop-up on the order thank-you page after an order has been placed. If you are already registered for buyer protection, your order will be insured automatically (automatic buyer protection) without you having to click the button. In order to be able to offer you (automatic) buyer protection, the Trustcard must access order data stored in your browser cache. For this purpose, a hash value of your email address as well as the order number and order total are transmitted to Trusted Shops. If you are already registered for buyer protection, your order will be insured automatically. If you are not yet registered for buyer protection, you can register via the Trustcard as described above. Information on data protection at Trusted Shops is attached to the buyer protection conditions linked above.

15. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.

The competent body is the Federal Universal Arbitration Board at Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

16. Protection of minors

If your order includes products whose sale is subject to age restrictions, we ensure—by using a reliable procedure including a personal identity and age check—that the purchaser has reached the required minimum age. If delivery takes place, the carrier will hand over the goods only after the age check has been completed and only to the purchaser personally. Delivery to parcel lockers is not possible in this case.

17. Final provisions

If you are a business, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you shall be our registered office.

Should individual clauses of these GTC be wholly or partially invalid, the remainder of the contract shall remain valid. Insofar as individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.

GTC created with the Trusted Shops legal text generator